Customer Testimonials

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DealerRater Dec 14, 2017
 

Jordan was very easy to work before and after the sale. I was replacing a totaled CRV in a very limited time frame, and Jordan helped make a difficult time less stressful. I would be glad to refer family and friends to him.

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Google Dec 13, 2017
 

Wait time was reasonable, even on a busy Sunday morning when everyone was conducting all sorts of business. Customer service from both the front attendant and the cashier was impeccable; complementary car wash came as a surprise and was very nice!

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Google Dec 13, 2017
 
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DealerRater Dec 11, 2017
 

You know the old joke about the guy whose schedule was double booked. He had an appointment to negotiate a deal for his dream car and another appointment with his dentist for a root canal at the same time. He chose the root canal. I am having fun at Jordan Hamel's expense. Jordan was professional, thorough, sincere, honest and accommodating. It was worth the trip from Jax to Gainesville. Honda of Gainesville and Jordan made the purchase absolutely painless. You can strike a better deal, have fun instead of heartache and a nice drive through the country, all at the same time - Thank you Jordan

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Yelp Dec 7, 2017
 

EDITED:  Service manager called to let me know I would only have to take care of the part price, which is very fair.  I brought in my husband's CR-V for A/C issues a few weeks ago. I was charged for the following:$ 235.00 + tax evacuate & recharge a/c system & replace relay with new a/c dye due to low Freon level with leak test & performance test.A week later, I'm out of freon! I take it back and they want to charge me for this all over again and to replace the faulty hose. They claim there was no leak at the time they tested it, but, hello, the car was out of freon, so there was a bigger problem there.Not wanting to have to argue further, I settled for 100 dollar credit for doing the "labor again". I have no problem paying for the faulty part as well as the labor to install that part, but that's all I should be charged for. I'm not happy at having to pay for freon again, when I paid for them to put in freon back into a leaking system. I will be taking this up with the BBB to file a complaint, as I'm too tired to keep arguing with Honda.

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Facebook Dec 7, 2017
 

EDITED: Service manager called to let me know I would only have to take care of the part price, which is very fair. I brought in my husband's CR-V for A/C issues a few weeks ago. I was charged for the following: $ 235.00 + tax evacuate & recharge a/c system & replace relay with new a/c dye due to low Freon level with leak test & performance test.... A week later, I'm out of freon! I take it back and they want to charge me for this all over again and to replace the faulty hose. They claim there was no leak at the time they tested it, but, hello, the car was out of freon, so there was a bigger problem there. Not wanting to have to argue further, I settled for 100 dollar credit for doing the "labor again". I have no problem paying for the faulty part as well as the labor to install that part, but that's all I should be charged for. I'm not happy at having to pay for freon again, when I paid for them to put in freon back into a leaking system. I will be taking this up with the BBB to file a complaint, as I'm too tired to keep arguing with Honda. See More

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Google Dec 7, 2017
 

EDITED: Service manager called to let me know I would only have to take care of the part price, which is very fair. I brought in my husband's CR-V for A/C issues a few weeks ago. I was charged for the following:$ 235.00 + tax evacuate & recharge a/c system & replace relay with new a/c dye due to low Freon level with leak test & performance test.A week later, I'm out of freon! I take it back and they want to charge me for this all over again and to replace the faulty hose. They claim there was no leak at the time they tested it, but, hello, the car was out of freon, so there was a bigger problem there.Not wanting to have to argue further, I settled for 100 dollar credit for doing the "labor again". I have no problem paying for the faulty part as well as the labor to install that part, but that's all I should be charged for. I'm not happy at having to pay for freon again, when I paid for them to put in freon back into a leaking system. I will be taking this up with the BBB to file a complaint, as I'm too tired to keep arguing with Honda.

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Google Dec 7, 2017
 
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Google Dec 6, 2017
 
DealerRater logo
DealerRater Dec 6, 2017
 

I absolutely have to recommend Christine Gilman to anyone who is interested in buying a car from Honda. She is delightful, extremely helpful and knowledgeable.

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