My old car (made in 2013 by another maker) had technical issues (loud sounds when stopping at a low speed), I dropped it to the dealer in Gainesville on Wednesday morning (Oct 9) and never heard anything back from them for three days, despite my continuous calling to check the status and issues. I was told on Friday that I won't be able to use the car over the weekend, and the time I would hear from them was pending. Until Saturday noon, I still did not hear anything from them about the identification of problems. On Saturday (Oct 12), I decide to get my old car back anyway and consider to check and then buy a car (I made an online quote to a Honda Fit in one of nights before Saturday). I literately walked in to check some information and try to make an appointment with them, but I ended with buying the Honda Fit with a trade in after a couple of hours. Jordan was very helpful during my purchase. I would like to recommend him and his dealer to others. Thanks, Jordan!
I entered the dealership with much trepidation. I had done my homework, secured a loan, picked out the precise car, and knew what a fair price would be (and what I was willing to pay), but I was not looking forward to finishing the process. I chose Alagie after reading many reviews. I called and made an appointment with him. Alagie was wonderful in every way. He gave me a very good deal on a new 2019 Honda Fit. He infused the sale with an unusual degree of warmth, humanity, kindness, and calmness. In many ways he is the antithesis of the stereotypical salesman. I greatly appreciated that. He did not put any pressure on me, listened to my concerns, and gave me a good price both for my trade, purchase price, and even beat the loan APR I had previously secured with my credit union. He even gave me a free lunch. After the sale he took the time to set up my bluetooth, showed me how to work all the controls, and gave me free car mats which I had previously declined. This is service plus plus! I will recommend Alagie to everyone who needs a car. If you are not in Gainesville he is worth a drive!
Excellent and expert service, very clean and nice facility, extremely fast paced. Because of this, the atmosphere can be... efficient, and anonymous. Impressive mechanics
Thanks for fixing a flat tire late in the evening.I had a flat tire at 6:00 PM going north on I-75. We called at 6:30 from I-75 1 1/2 hour before closing at 8 pm and the service Advisor David said bring it in and we'll help you. David's team quickly took the car in and fixed it quickly and we were back on the road back again by 8:00. Thanks you for your excellent service and passion for service.Thanks to both Honda of Gainesville and Honda. My tires were new and recently installed a few months earlier and the damaged tire was replaced for free.
Wes, manager of repair and maintenance, is the best. Fast friendly service and extends every effort to keep your vehicle in top shape, even warranty work.
Great people and great cars