Excellent customer service.. Hector was awesome...
Gene took great care of me. I thought I left my phone in my car while it was being serviced. The whole staff was so nice helping me track it down. I was having a particularly bad day and they still put a smile on my face. Always good experiexpe here.
They tell you what is wrong and what ought to be done NOW and what can wait (plus probably non urgent work might be required). I like honesty, detail and choices in discussing options.
I like it place
I have visited MANY dealerships over this weekend and I had an exceptional experience at Honda of Gainesville with Bill Bowers. He jumped right in to showing me the vehicles I was looking for and was very knowledgeable about the vehicles and different trim levels. He did not push me towards a pricier car and wanted to find the right fit for me. Would definitely recommend.
It's always hard to find a team of mechanics that you can trust. After having my car serviced a number of times at the Gainesville Honda, I can say I do trust them to help me get the best life out of my car. Today I worked with Joseph Cofer and he walked me through what I wanted to get done, as well as what was recommended. I didn't feel any pressure to choose, and even when I decided against some services there was no rebuttal. When I got my car back it was clean and ready to go. And, on my way home, when my motor had some hiccups due to the cleanser they used, I called Joseph and he assured me that sometimes it happens, but of it happens again he would take care of it. Besides him, Fred, their shuttle driver, was on time and a delightful driver to be on the car with and chat to, and other members of the team I interacted with all seemed genuinely interested in me and gave me their individual attention with great service. Finally, their lobby room is pretty solid. It's got a great coffee lineup and most times is playing some good movies.
Always good,friendly service. They also get you in and out very quickly.
Bill was very professional. He has a vast knowledge of cars and was clear and precise with all his details. Bill is very friendly and set a comfortable atmosphere. He worked with us well with finding the right car for our daughter. I will definitely recommend him to friends looking for a car.