What great dealership! This place is like clockworks. Smooth and efficient. Talk about Fair and Balanced! This place made the process of buying a new vehicle a painless experience. Thank you Bill Bowers for walking us through the steps in order to take home the perfect fit for me. Awesome experience! Thanks again! Kevin
My 2005 manual transmission Element broke down on in Gainesville yesterday (Sunday morning) when I was driving from Asheville to West Palm. Not only was Honda Gainesville service open on Sunday they had the parts and techs to rebuild my clutch in less than 3 hours as a walk-in. I’m still shaking my head at how lucky I was / if you are going to break down in an ancient Element- do it near Honda of Gainesville.Wes Bracewell was my advisor and he was fantastic
Thorough professionals, they treat customers with full attention. One sales rep showed me a current year used car (not a Honda) but he was off the day I actually made the purchase. Another sales rep had no issue substituting for his colleague, even helped drop the car to my residence. They list cars at competitive prices and negotiate only a bit. Cars are fully inspected and detailed. Free lifetime powertrain warranty and free lifetime car wash are included. So far so good ..
I live in Tallahassee, Florida & had a difficult time getting to Gainesville to trade my 2013 Accord & get my 2019 Ridgeline, so they brought it to me. We met, filled out paperwork & then exchanged vehicles. James & Jordan were both really excellent. They made the process of buying a new vehicle effortless.
Every employee I encountered was very professional and courteous. Jordan Hamel’s depth of knowledge is among the best I’ve seen, and his calm demeanor made the process easy.