I want to Thank you folks for your Honorable practice and Great Customer Service experience. I was there this afternoon because of an engine splash guard issue, got the car less than a month ago.Bill spoke to his boss and my car was furnished with a complete new splash guard kit, and it was washed to boot, at no cost to me. Thank you folks. You have truly earned my loyalty and my business. I will recommend you to anyone who asks me about my experience with you folks.
I found the exact car I wanted, Hector and Ed made the deal happen. Paperwork and financing was quick and efficient; although they will try to pitch the extended warranties pretty hard. Overall a great experience at Honda of Gainesville. Very happy with my 2020 Civic Si sedan.
Great place and great experience! The tech that worked on my car (Kade) literally went the extra mile with his customer service and his ability to diagnose the issues with my vehicle (after I have taken it to 4 other shops and they couldn't find the problem). He fixed my car in an extremely timely fashion as well. This is the kind of place that really values their customers as well as turning out quality work. Highly recommended!
First off let me start by saying the whole service department is top notch! But the guy who helped me the most was Kade. I own a Ford F150 and had a coolant leak that no one could seem to find. I even went to a Ford dealership and had one of the worst experiences. Not only did Kade find the leak, which other service centers couldn't, he found it within minutes. Ever since then I have him do everything for my truck, all the way down to a simple oil change. Way to go Honda! Make sure you keep ...
Anisa Dekle and Honda of Gainesville Service department team are the only ones I trust with my vehicles. Anisa has great customer service, product knowledge, professionalism, and a can do spirit. Outstanding job service department leadership in bringing her into the team and keeping the same world class level of quality I have come to expect and respect about the dealership. BZ!
I had such a great experience trading my kia optima and buying a used BMW it was fantastic customer service,Thank you Raoul I will do it again and again that's how professional the service was.
Bought a car recently and was lucky enough to have Raul Luna as my salesperson. We showed up 15 minutes before they closed but had called ahead and spoke with Raul. They had the car we wanted and were the only dealer with a 150 mile radius. Raul had the car pulled out front and ready for us to see and test drive it. He is friendly and honest and not the “pushy” salesman type. He didn’t try to “sell” the car. He was there to help us find the right car to purchase. When we got to the negotiation part, ...
I have purchased a few cars in my days. Cars salesman have a bad reputation of being dishonest and sneaky. My search for a new vehicle lead me to Honda of Gainesville. MK was my sales associate and I must say he was straight forward and definitely a man of his word. He certainly went above behind to make sure I was satisfied with my purchase. I would buy a vehicle from him any day.
Luis Espana worked wonders for me and my friend yesterday. In getting a 2013 Honda Accord with low payments and gap warranty included.With no down payment either.A person who has knowledge when financing a car for a customer .He was very professional in every way possible.
Luis Espana was just AWESOME!! Very professional and knowledgeable! He got financing for me which I know wasn't easy in my case. Not only that but a lower payment than I expected! I am so pleased with my new Honda! If it wasn't for Luis I wouldn't be driving it today! He pulled me over the finish line! I would highly recommend Honda of Gainesville to family and friends! Thank-You Luis -Your AMAZING!!!!!