Testimoniales de Clientes
BEWARE: Dishonest and Exploitative – Honda of Gainesville Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memorable for our family. Instead, this dealership turned it into an infuriating nightmare by scamming us out of nearly $6,000. While I was present, the salesperson quoted us a specific trade-in value and car price. Everything seemed fair, and we calculated the deal to fit comfortably within our budget. Confident in what we were told, I left to take our youngest son home, leaving my wife ...
I recently purchased a Honda Passport from Honda Gainesville. Initially, I was quite disappointed with the buy due to an issue that I noticed right after the purchase. However, I want to emphasize how impressed I was with their customer service. Despite my initial frustration, the team at Honda Gainesville was incredibly helpful. They listened to my concerns with patience, addressed the problem promptly, and made sure it was resolved to my full satisfaction. Their support turned a negative experience into a positive one. I truly appreciated their professionalism and dedication to customer care. Overall, while the buying experience had ...
10/10 Mark Anthony was a pleasant, honest, and upfront dealer. While test driving the vehicle Mark was extremely helpful in making sure we fully tested the capabilities of the car to ensure no issues were present. Despite our best efforts, upon pulling out of the dealership after purchase I drove about a mile before the tire pressure monitoring system notification and tire pressure light came on. I immediately took the car back and the Honda Service center proceeded to fix my issue free of charge. This is exactly why I went to Honda and not a used car dealer.
We had car stall while driving 2 yrs ago. Almost in a wreck. Dealer out of state and here couldn't figure out problem. Fast forward recall on fuel pump that cause you to stall while driving. Discussions on forums last year recall notice in jan. Honda corporate says fuel pump not available until fall unless problem. Started asking local for replacement based upon prior near accident. They say I'm on a priority list. Corporate says nothing ordered for me. And the kicker is that unless I have another near accident I have to wait until fall. I will never ...
Great salesperson Philip B. - honest, knowledgeable, answered questions before we asked. Very personable. We didn't plan on a purchase during our 1st visit but we did - he made it easy & pain-free. Would highly recommend. A lot of "extras" dealing with the dealership; car washes, free oil changes, great service department.
My sales person, DJ, listened to my requests on my text before I went into the dealership and communicated them with his managers. My time was respected. My finances were respected. My requirement to communicate with a family member before agreeing to a deal was never questioned. Excessive extras were not added to the first proposal as they had been at another dealership the day before. DJ is a very polite, professional, and genuine man. Everyone I met at the dealership was very nice and not high pressure.
I purchased a new 2023 Honda Pilot in September and fell in love at 1st sight! I bought the car from sales consultant James Quesenberry at Honda of Gainesville. I heard about him from family and had never dealt with such a helpful and caring sales associate for a car purchase ever. Moreover, communication with James has also been excellent as he has been there when I have had questions and inquiries. My new Pilot is so comfortable and great to go on long trips with. This is my third Honda as I have always been very pleased with Honda vehicles. ...
My salesman, James Quesenberry was extremely helpful and patient with me. It took me months to decide exactly what I wanted. He never pressured me. Once I had made my decision he had to search other dealerships to find my new car. I’d refer anyone to James for buying your next vehicle.
My Experience with Honda of Gainsville: The short version SANGUINE. Please read this to the end. I fell in love with a vehicle they had in stock. Exactly what I wanted. The salesmen was easygoing. Reaching a compromise on price was not difficult. That said - my experience in F&I was the very traumatic. My fault as I was not paying attention. In retrospect I should have taken the time to quietly review all the details on PAPER before taking final detail. The next day ..when I realized what had happened in F&I I went back … ...
Went in to have my car serviced and washed. I was treated very disrespectful. Honda of Gainesville doesn't care about their customers. Went next door to Nissan and was treated very respectful but their service was closed. This is the second time Honda of Gainesville has done this to me I will never own another Honda. If anyone knows of a good place to have a Accord serviced and cleaned on the east side of Gainesville please let me know.
I went to Honda of Gainesville. I told them I needed a reliable car. I didn't care if it was pretty or fast, just safe and reliable. I explained that I'm a nurse and single mom of a 10-year-old with autism. I work an hour from home and needed to make sure I could get to and from work and get to my son if needed. I was a sold my first car. Within 3 days the check engine light came on. By the time I got to the dealership, it had gone off. They wouldn't look at ...
After years of service, including the purchase of my car, Honda of Gainesville I can never return and sending a warning out to anyone that is, was, or could be in business with them. I scheduled a service for Dec 6 at 9:20am. I then thought, maybe they have a key drop box? I call 2x and confirm where and how to do it. I arrive, grab an envelope, fill it out, place the programmed key in, fold it up, slide it through the drop slot, see it bounce on the clutter free floor, and look up at the camera in ...
The sales rep rushed me and made it very clear he did not want to sell me a 9,000 car.
We want to commend (again) our Service Rep, DAVID LINVILLE for his consistent professionalism. David remains calm when there are many people demanding his attention; he addresses concerns and makes every effort to problem solve for us; he's always patient and welcoming; returns our calls and takes pride in his work. We have been very satisfied with his interactions with us. We hope that HONDA appreciates his contribution to his employer as much as we appreciate his work with us. He's been the best rep we've had in over 60 years of car ownership.
Thank You, to Brian and the Service Crew at Honda Of Gainesville in helping resolve my car situation. Hugely improved the service and go to learn with experience along the way.
When I tell you, Michael Brown really helped me. He looked out to the T and I want to say thank you to Michael Brown . I love my car it has become my Pride & Joy so if you wanna do business at Honda of Gainesville make sure you ask for Mike Brown .
I just withdraw my profit of $15,500 from my trading account thanks a lot Mrs Robert Stella . I now have full trust on you now, I started with $650 you can also give a try, Mrs Robert Stella is real and legit Contact her via her details below WhatsApp +17177420664: Gmail: [email protected]
Great time working with Steve at Honda of Gainesville. Wonderful experience. Would highly recommend.
I will never return to this dealership. If you don't have the time to read this review just take my warning and FIND ANOTHER DEALERSHIP. DONT BUY ANYTHING HERE. The parts department there is horrendous and noone in the dealership even pretends to care about you unless you are there to buy a car. I waited at the parts department desk for 20 minutes waiting for someone to come out after ringing the bell multiple times. Multiple sales people passed by and when I asked for assistance they only replied "ring the bell" without even stopping. A manager ...
I will never return to this dealership. If you don't have the time to read this review just take my warning and FIND ANOTHER DEALERSHIP. DONT BUY ANYTHING HERE. The parts department there is horrendous and noone in the dealership even pretends to care about you unless you are there to buy a car. I waited at the parts department desk for 20 minutes waiting for someone to come out after ringing the bell multiple times. Multiple sales people passed by and when I asked for assistance they only replied "ring the bell" without even stopping. A manager ...
It’s a great experience for purchasing my HRV in Honda Gainesville! The salesmen and managers are so patient and professional. Go to find your car there! Recommend Alyssa, Cody, Gordan, and Blake!!
Mike DeStephens was our sales man, he worked with us and got us a good deal. We found a small issue with the paint a couple of days later and he got it fixed for us. He took great care of us and we would highly recommend him. Cathy M.
She was the best sales rep I’ve ever dealt with! I highly recommend her to anyone and will refer everyone!
The car was in great condition, clean, and well-maintained. The dealer, AJ, was extremely kind and helpful throughout the entire process. She answered all my questions and provided me with all the necessary information to make an informed decision. I felt that she genuinely cared about my satisfaction and was not just trying to make a sale. Overall, I would highly recommend this dealer shop to anyone in the market for a car. Thank you, AJ, and the team for making my car buying experience a positive one!
Everyone at Honda of Gainesville was straight forward and honest with me. A.J. the sales lady did a fantastic job.
